Frequently Asked Questions

How do I clean my earrings?

Earrings can be cleaned using a Q-tip and rubbing alcohol or baby wipes. Try to use rubbing alcohol sparingly as the alcohol can eventually remove the finish/shimmer on the earrings.

Do you take custom orders?

    Yes! I love custom orders. If you are interested in purchasing a custom order, please reach out to me at contact@customclayed.com or fill out the contact form with details of what you would like made.

    Do you offer wholesale?

      For wholesale inquires, please reach out to me at contact@customclayed.com or fill out the contact form for more information

      Do you offer returns or exchanges?

        Due to the nature of the items, I do not off returns or exchanges. However, if your item is damaged, please reach out within 3 days of receiving your earrings and I will be sure to fix the situation!

        What are the earrings made out of?

          All earrings are made with polymer clay and are extremely lightweight! Earring hooks and posts are all hypoallergenic and made of stainless steel and are nickel-free.

          When will I receive my earrings?

            All earrings are handmade by me. Once your order has been placed, please all 3-5 days of processing time. After earrings have passed an extensive quality check, I will ship them and send you tracking information. I do not have control over how long the Postal Service takes once the item is out of my hand. Please allow 7-10 business days for shipping.

            The item I like is out of stock, will it be a available again?

            Earring availability may vary. Some styles will return and others are seasonal or are apart of a special collection. If there is a particular style you're interested in, please send us an email at contact@customclayed.com.